IP Phones

IP Phones or VOIP Phones are simply a telephone handset that uses an IP network (a local computer network LAN or the Internet) to send and receive calls.

IP Phones are available in a number of variants; these can range from traditional handsets through to USB devices that plug straight into a computer and recently smartphones, such as the IPhone running VOIP applications.

VOIP phones allow an organisation to be flexible in terms of telephone deployment. By using an IP based model for telephony an organisation is able to exploit advantages in call costs and user portability.

Within a business environment IP Phones deliver a number of features that go beyond traditional PSTN handsets.

  • Advanced call handling features

IP Phones offer some great features such as caller waiting; call logs, caller display, and usually a large contact directory.

  • Conference calls

IP Phones allow for simple and easy conference calling negating the need to use an external conference call concierge facility.

  • Choice of devices

IP Phones are not simply handsets and come in many forms such as USB headsets that allow calling from any PC and applications that you can use on your mobile device.

  • Portability

Depending on your network configuration your IP Phone is able to be used at any internet enabled location.

  • Multiple power options

IP Phones can be powered using a traditional power plug or by an Ethernet connection leveraging technology known as POE or power over Ethernet.

As with any new technology deployment, there are things to keep in mind and take into consideration before conducting a purchase. For reference we have complied a brief checklist below to aid your decision making process.

  • Provider compatibility

When using a VOIP service always check with the supplier compatibility of your IP Phone selection.

  • Features

Not all IP Phones support advanced feature sets. Always compile a checklist of features your organisation requires to allow desired telephony functions.

  • Internet access

Your IP Phone relies on internet connectivity to make and receive calls. Always check your internet connection speed to ensure you can support internet calling.

  • Power over Ethernet

Power over Ethernet is simply a way of providing power to your IP Phone without the need for an electrical plug.  Whilst your IP Phone may support this method this does not necessarily mean your internal switch and network is compatible.

At Compare the Cloud, we’re here to help you get started and to identify suitable technology partners to help with your deployment. Take a few minutes to tell us about your company in our Cloud Comparison Tool, and we’ll present you with some informed options – and help you take full advantage of Cloud Computing and selecting a VOIP and IP phone provider.

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